Protecting Your Privacy


We respect the privacy rights of individuals interested in our services. Any information provided to Knäak Design Group (KDG) or that is gathered by KDG, will be kept strictly confidential and will only be used or shared in ways for which you have specifically consented. Unless we have your explicit consent, KDG will not sell, rent, loan, trade or lease your personal information to any third party. We will use the utmost care in protecting the privacy and security of your information. This policy explains our information practices regarding the ways in which KDG collects and uses information. This Privacy Policy covers the information you provide to us offline and on all KDG web sites (PlanWorx™, RenderWorx™, or PoolWorx℠). Our Privacy Policy does not apply to third party web sites that may be accessible through KDG web sites. We encourage you to read the privacy policies of those third parties to learn how they collect and use information about you.

Collection And Use Of Information

Knäak Design Group (KDG) collects and uses personal information to respond to requests for information, products and services. Unless we have your consent, your personal information will only be used or shared to fulfill your request. KDG collects personal information when you:

• Participate in a promotion or online survey in which we ask you for contact information (like e-mail address), and we may ask for additional optional survey information (like service preferences). We use this information to administer the program or activity, to notify winners, and, if you give us your opt-in consent at the time we collect your information, to send you promotional materials.

• Contact KDG with a question or suggestion in which we collect your name, e-mail address and any comments you have. We only use this information to respond to and/or resolve your question or concern.

• Technical Information: When you visit our web site(s), KDG may collect technical information that does not by itself identify a specific individual. This information (sometimes referred to as "non- personally identifiable information") may include the address (or "URL") of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site. This technical data is aggregated and used to measure and improve the effectiveness of the KDG site and no other purposes.

Cookies, Web Beacons And Third Party Advertisers

Cookies may be used to keep track of what you have selected as you click through our site. When filling out an online form, session cookies may be used to capture an applicant's progress as they complete portions of the forms up to and including the point of submission. We may use cookies to allow you to access areas of our web site that are limited to registered users. We do not, however, use cookies to track the navigational habits of identified visitors. Furthermore, we do not allow other companies (third parties) to set cookies via KDG Web sites. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept cookies, by adjusting the preferences in your browser. If you turn cookies off, there may be some features of our site that will not be available to you and some web pages may not display properly. You can find information about how you can adjust your cookie setting at the following Web sites: Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm and Netscape Navigator: http://www.netscape.com/legal_notices/cookies.html. KDG web sites do not use electronic images known as Web beacons, or clear GIFs to monitor the activity of our Web site. KDG does not use third party advertising companies to provide advertisements or allow third party advertisers to track your browsing activities on KDG web sites.

Sharing Information

Unless we have your express consent, KDG will not sell, rent, loan, trade or lease personal information such as membership data or e-mail lists to any third party. We treat all information you provide as confidential. From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you prior to the release of such information. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.

How Information Is Used

You remain in control of your information. Knäak Design Group (KDG) will not use or share the personal information we collect in ways unrelated to the purpose for which you provided the information without first obtaining your consent (opt-in). At the time you provide your information, you can choose whether you want to receive further communications about product information or other marketing messages. If we collect your information and you are not presented with a choice, this indicates the information you submit will only be used to fulfill your request. If you do opt-in to marketing communications from KDG, you can opt-out at any time.

Security Of Personal Information

Knäak Design Group (KDG) uses a variety of safeguards to protect your information from loss, misuse, alteration or destruction. For example, we use internet and network security technology to prevent unauthorized parties from viewing any personal information transmitted to or from KDG. We only provide access to your personal information to KDG employees and other authorized parties on a "need to know" basis.

Privacy Policy Changes

Changes to this Policy Please check this privacy policy periodically to inform yourself of any changes. Although we reserve the right to modify or supplement this privacy policy, we will provide notice to you on this Web site of any major changes for at least 30 days following the change.

Contact Us

If you have any questions regarding our personal information handling practices and policies, please contact us directly at:

Knäak Design Group, LLC
100 Highland Park Village, Suite #200
Dallas, TX 75205
Phone: 1.214.960.5678
Toll Free: 1.800.560.8361
Fax: 1-888-695-4860
We will address your concern and attempt to resolve any problem.